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Curriculum Vitae

Juan Felipe Gómez Manzanares​

Staff Software Engineer | Platform Infrastructure & SRE

Expert in scaling cloud-native infrastructure, high-throughput API gateways, and resilient platform services.

LinkedIn | GitHub | Email

💼 Professional Experience​

Twilio​

Staff Software Engineer (L4) | June 2023 – Present

Key Achievements
  • API Gateway: Led the design of Domain Gateway Infrastructure using Kong, achieving 3.39M aggregate RPS.
  • DNS Modernization: Designed centralized, agnostic DNS boundary (twilioinfra.com) for multi-region support.
  • Operational Excellence: Reduced incident volume and achieved MTTA of <4 minutes.
  • Public Ingress: Designed secure public ingress for Kubernetes Platform (<90s provisioning).
  • Observability: Implemented Kong observability via OpenTelemetry.
  • Testing: Created appconn-ondemand-tests using k6 and Helm.

Sr Software Engineer - Kubernetes Platform (L3) | November 2021 – June 2023

  • Observability: Implemented monitoring/alerting using Datadog.
  • GitOps: Operated Argo CD for automated rollouts.
  • Fleet Management: Managed 50+ Kubernetes clusters via Terraform.

Adyton PBC​

Site Reliability Engineer / DevOps | June 2020 – November 2021

  • Implemented IaC on AWS (GovCloud) for DoD services using Terraform and SaltStack.
  • Managed EKS clusters and ELK Stack monitoring.
  • Built CI/CD systems using Bazel, GitLab Pipelines, Argo CD, and Jenkins.

Universidad Icesi​

Professor | August 2016 – December 2020

  • Taught Operating Systems, Computer Networks II, and Infrastructure Automation.
  • Developed Cloud Computing labs using AWS.

Research Assistant | January 2018 – December 2019

  • Published research on Software Defined Networks (SDN) in IEEEXplore.

IPINNOVATECH​

Cloud and DevOps Engineer | January 2020 – February 2020

  • Implemented centralized management with AWS SSM and CloudWatch.

Global Networks Solutions​

Network Engineer | December 2014 – December 2016

  • Designed network infrastructure for government ministries (127 Cisco devices).

🛠️ Technical Skills​

DomainTechnologies
API ManagementKong API Gateway, Envoy, gRPC, TLS
InfrastructureAWS (Expert), Kubernetes (EKS), Terraform, SaltStack, Argo CD, Helm, Bazel
ObservabilityDatadog, OpenTelemetry, ELK Stack, Prometheus, Grafana, k6
NetworkingSDN, Service Mesh, DNS Modernization, Zero-Trust
LanguagesPython, Go, Java, Bash

🎓 Education​

  • Master in Informatics and Telecommunications | Universidad ICESI (2018 – 2020)
  • Professional in Telematics Engineering | Universidad ICESI (2010 – 2016)

📜 Certifications & Publications​

  • Certification: LFS 265 - Software Defined Networking Fundamentals.
  • Publication: "Performance of QoS policies in Software-Defined Networks" (IEEEXplore).